ATSG is currently seeking an experienced and hands-on Senior Service Delivery Manager (SSDM) to lead the delivery of exceptional services for multiple US and globally based clients. As a Senior Service Delivery Manager, you will play a crucial role in ensuring the smooth operation of clients' contracted services, driving continual improvement, and building trusted advisor relationships. The role involves managing a cross-functional team, aligning ITIL-based service delivery, and overseeing a wide range of IT solutions, including network, IT data center, private and public cloud, data analytics, unified communications, collaboration, and security solutions.
ATSG is currently seeking an experienced and hands-on Senior Service Delivery Manager (SSDM) to lead the delivery of exceptional services for multiple US and globally based clients. As a Senior Service Delivery Manager, you will play a crucial role in ensuring the smooth operation of clients' contracted services, driving continual improvement, and building trusted advisor relationships. The role involves managing a cross-functional team, aligning ITIL-based service delivery, and overseeing a wide range of IT solutions, including network, IT data center, private and public cloud, data analytics, unified communications, collaboration, and security solutions.