Description
Job Overview:
Email/Chat Support Specialist will be responsible to act as a liaison between the largest U.S. based retail giant and its customers through live chat or email. The Specialist will be obliged to maintain the company’s worldwide reputation by serving on the frontline of customer experience with excellent communication skills and providing satisfactory solutions to a diverse range of queries.
Job Description:
*Prompt chat response to customers
*Document each customer’s question or problem as well as the resulting answer or solution
*Develop customer service
*Maintain service level
Job Specification:
*Intermediate or above
*Excellent communication (verbal & written)
*Flexibility
*Customer-centric attitude
*Problem-solving
*Adaptability
Perks & Benefits:
*Permanent Employment Status
*Annual Leaves
*Referral Bonus
Job Types: Full-time, Fresher
Salary: Rs15,000.00 - Rs20,000.00 per month
Work Remotely:
No