Description

A leading textile company is currently looking for an Ecommerce Manager. The candidate will be responsible for managing the e-commerce platform and ensuring the achievement of annual targets in terms of revenue and operating expenses.

Responsibilities will include:

- Driving the sales performance of the e-commerce website

- Managing and executing promotional campaigns

- Providing insights on customer shopping trends to support assortment selection and identify assortment gaps

- Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments

- Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment

- Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through, and offer code performance

- Work as a team leader to manage creative, marketing, and tech teams

- Weekly planning and reporting directly to the CEO