Description

Location: ShaheenComplex, Lahore.

Salary: 30k Basic + 5k performance-based incentive

Responsibilities:

Managing customer service inquiries for our international clients over the phone and email

Identifying and assessing customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Follow communication procedures, guidelines, and policies

Profile Requirements:

Good communication skills (English)

Experience in international customer support/call center is a plus

Should be flexible for shifts (females will be given priority for morning timings)